My goal is to provide the ultimate experience for each guest. In order to do this, I have developed the policies listed below. To enjoy your spa experience to the fullest, please review the following policies in their entirety and please let me know if you have any questions or concerns.
Cancellation and No Show Policy:
When rescheduling an appointment, please let me know at least 48 hours prior to the appointment start time. Appointments missed, canceled, or rescheduled within a 48-hour minimum window will be charged 50% of the total scheduled service fee. Appointment no-shows with no notice will be charged the full price of total scheduled service.
Cancellations may be communicated through call, text, or email.
If there are any outstanding balances these will need to be paid in full prior to booking your next appointment.
All product purchases are final and we cannot accept returns except if a product is defective. If a product is defective it may be exchanged within 7 days of purchase. With this policy we do recommend starting with the small sizes of products to ensure you are using the best products for your skin.